Customer Trust
Privacy Policy
1. Information Collection
We collect essential order details—including recipient name, delivery address, gift card inscriptions, and phone numbers—strictly to fulfill and deliver your flower orders across Saudi Arabia.
2. Secure Transactions
All payments are processed through encrypted, certified financial gateways (Mada, Visa, Mastercard, Apple Pay). We never store payment card credentials on our servers.
3. Confidentiality of Gift Cards
Your personal message inscriptions and anonymous gift requests are treated with strict confidentiality. Recipient cards are handwritten or calligraphed and enclosed in sealed envelopes.
4. Data Rights
You may request updates, review, or deletion of your customer profile at any time by contacting our privacy team at info@lwraflowers.com.