Customer Assistance
Frequently Asked Questions
Everything you need to know about our fresh flowers, bespoke arrangements, and express delivery.
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Live Florist Chat
Our floral concierge is available on WhatsApp to help tailor your arrangement.
Chat on WhatsAppFresh Blooms & Quality
Our premium blooms are imported daily from sustainable flower farms in the Netherlands, Kenya, and Ecuador. They are cut, hydrated, and arranged in our temperature-controlled Riyadh atelier before immediate delivery.
With standard care—trimming stems at a 45-degree angle, changing water every two days, and keeping away from direct air conditioning or heat—our roses and arrangements typically stay vibrant for 7 to 12 days.
Delivery & Logistics
For addresses across Riyadh, we offer express refrigerated delivery within 90 minutes. We also provide same-day scheduled delivery slots across Riyadh, Jeddah, and Dammam/Khobar.
Yes! All orders of 300 SAR and above qualify for complimentary white-glove express delivery.
